Posted by MAIA on October 30, 2020
Effective Monday, November 2nd, certain plates and/or registrations ordered through Registration Drop Off Centers will be centrally distributed and mailed from the new Lowell Fulfillment Center. Centrally distributed plates will now be sent from both Lowell and Quincy Headquarters.
Plates/registrations will be mailed to owners if they have a Massachusetts state-assigned number (S/SA#). Customers who do not have a state-assigned number will still need to pick up their plates/registrations at the Registration Drop Off Center.
This applies both to transactions dropped off by individual customers and by commercial customers (such as agents and runners). Process for Runners and Agents
When dropping of transactions, runners/agents must separate transactions for Individual Customers (with or without S/SA numbers) from transactions for Businesses (with FIDs).
For Individual Customers, the runner/agent will return to pick up the Temporary Plate in a Temporary Plate Sleeve and the Temporary Registration to pass along to the Individual Customer. The permanent plates/registration will be mailed to the customer within 7 business days of confirmation of payment.
For Business Customers, the runner/agent will return to pick up the License Plate, Decal, and Certificate of Registration to pass along to the Business. Revised Documentation
The following documents have been revised due to this change. The revised versions will be posted to the RMV website on November 2nd.
Note: For the form for commercial customers, there is no longer a separate version for each drop off location. They have been consolidated into just one form. Questions?
The RMV has created a webpage for COVID-19 information. Please visit https://www.mass.gov/info-details/rmv-covid-19-information